Agentive Provides Innovative Responses to Challenging Medicare Situations

Customized Healthcare Training

Agentive Healthcare Consulting can customize seminars and training to your facility needs.  Following are examples of our training materials and options:

• Financial Health and Expense Management
  Agentive is now offering analysis of your organizational viability, expense management, and overall financial health. This service provides tremendous value to some of the individual providers that are not part of a large support system. Agentive can evaluate your organizations strategy when it comes to decision making that impacts total spending and value; consider best approaches to get the right incentives for providers and patients; educating on the risk and pooling as they relate to the market; define roles of influencers on the market such as spending, stability, and access; and reviewing how technology may be helping or hindering your operational growth. Agentive has the experience, skills, and resources to conduct this analysis through balance sheets, income statements, cash flow, and financial ration analysis. Let Agentive help you not just stabilize, but help you exceed your financial goals.
• MDS and PDPM Training
  Agentive can provide a broad range of training and knowledge for Minimum Data Set (MDS). We are able to provide training on the basics, extensive in depth training, and the most current changes, including updates for the Patient Driven Payment Model (PDPM). Agentive has had success for 20 years in being the areas MDS expert.  Agentive has nursing staff that are RAC-CT certified and have over 20 years of experience in the nursing field providing MDS extensive knowledge base focused on the MDS 3.0 process. We specialize in Medicare, Medicaid, and Managed Care compliance in the long-term care setting. Agentive has been helping facilities overcome difficult challenges to simultaneously maximize quality care and reimbursement in the long-term care industry. With this extensive knowledge base we are able to assist you in managing all departments involved in the MDS process, including contract services such as therapy.
• Care Plan and Case Mix Auditing
  With strong values in quality patient care, we can help your company achieve goals for development, growth, and profitability. We can help you accomplish your goals to ensure this is achieved through documentation, coding, care planning. Our staff are able to assist your staff in creating and managing individualized care plans that work for the resident and success rate with survey outcomes. In addition to care planning, we are able to help with RUG review/audit areas, quality measures and program management.
• Claims Management
  Agentive specializes in assisting Long-Term Care facilities with Medicare and Medicare Advantage Groups’  (Additional Development Requests) ADR’s and claim denials by organizing, reviewing, and preparing required documents for review.  Agentive can provide general knowledge of ICD-10 diagnosis coding, MDS coding, Case Mix documentation requirements, and SNF Regulations.  We are able to provide your facility with a peace of mind in conducting our reviews and supporting you through your claim management process.
• Market Insight
  Agentive has the capabilities to conduct a root cause analysis to assist in analyzing the areas market, improvements needed, and sustainability for the growing competitive market. In today’s market this can be a key strategy to understanding the market providers and needs. Agentive is able to supply that data and help your facility is setting achievable goals and building those relationships, identifying networking opportunities. At Agentive, we have the capabilities to establish and monitor your provider partnerships for best outcomes.
• Census and Readmission Management
  In today’s market, census and readmissions can be an extensive task. Agentive is able to assist in making this process more streamlined through staff education and monitoring tools. As we are in the business of caring for people, we know that census is the driver of this business. Agentive has a successful management operations that has shown improvements and increases to census and regulating the readmissions through your partnering facilities. We have been able to improve the continuity of care by providing education to better care for patients in the facility and steering communication skills that assist in reducing readmissions.
• Quality Measures and 5 Star
  Centers for Medicare and Medicaid Services (CMS) has placed the ever growing pressure on healthcare facilities with the national rating system, 5 star. The program grades facilities in specific areas and overall, one highly focused area is on quality measures. This is where Agentive has been a recognized leader through onsite training, program and policy development, and publicly speaking at multiple seminars. We are here to relieve you of the burden of managing all the meticulous details and updates. Agentive has up to date specifications on all aspects of the system. Not only can we provide up the most current updates and changes, but also develop an action plan for your specific facility improvement needs. Agentive is able to do this by taking a deep dive into your quality measures and completing a root cause analysis to drill down on what is impacting your rating. Agentive has a vast array of staff experienced in different roles with quality measures and 5 star, from facility staff to CMS consulting. With the skill set that Agentive can offer, we are able to educate, train, and assist in  helping you reach your goals through quality measure and 5 star management.
• New Staff Training
  The healthcare industry has some of the highest turnover, in which comes immense and unnecessary expenses. Agentive has the experienced skills and tools to manage your facility through staff stability, training, satisfaction, and management. The key in your staff education program is evaluation, consistency, and empowerment. Let Agentive support your onboarding and education program needs by planning and developing curriculum and schedules. A robust hiring process can be vital to the success of your training program. Whether you have a key role, floor role, or group needs, Agentive is here to meet your training needs. We can specialize in your orientation for new hires, skills fair, or annual management training needs.
• Infection Control
  Agentive can provide you with a resource library of policies and best practice tools to meet all your infection control needs. Whether it is developing new policies or revising current ones, Agentive has a the ability to support and assist with those needs. We are able to get your facility in compliance with all your infection control needs from survey, policy, care practices, to education. Since the Pandemic, with all the changes and requirements, Agentive has all up to date tools and training available to your staff, including infection control assessment of current operations and recommendations. Agentive is also available to assist in management of PPE and supplies, as well as review of vendor contracts and orders for expense management. Infection control is one of the most cited and important areas of care since the pandemic. At Agentive, we are part of your team and here to set you up to succeed.
• Mock Surveys and Onsite Inspection
  Let Agentive prepare you for your survey needs. We are able to provide an in depth onsite mock survey for your annual survey or your Infection Control Survey. Whether the needs is for internal evaluation of regulatory preparation, we are here to service your needs. Our staff are trained experts in regulation, best practices, survey process, and quality of care. Agentive staff can assist my completing report cards, chart review, rounding with nurses, med pass, facility inspection, and or conducting staff and resident interviews. We know that staff should always be survey ready, so let Agentive prepare you before your next unexpected survey visit.
• Pandemic Preparation and Response
  Agentive is here to support your facility from pandemic collapse. At Agentive we can assist in completing an assessment of your current policies for any improvements. Agentive is not just here to complete the evaluation, but can also provide the support to develop an action plan, implement, and monitor. Our staff has experience and knowledge of the best practices and current recommendations from resident care, protocols, to testing and vaccination. Agentive is here to ease the strain of the pandemic stress by being their during an outbreak, preparation, and or recovery from an outbreak.
• COVID and Isolation Support Services
  As many providers are facing the operational challenges of COVID, Agentive is here to support the operational needs AND the residents needs. Agentive has many resources that are available not just for staff, but also to support of residents facing isolation and depression concerns of the pandemic. During these difficult times, providers have had the added responsibilities of the isolation requirements and recommendations. Agentive has developed some innovative opportunities and policies to maintain the isolation protocols, yet meet and support the residents emotional needs.
• Risk Management
  Agentive is here to provide management with best practices and tools for risk management. When risk management is done right it can improve care and show cost savings. We are able to develop, implement, and monitor risk management programs. We have success in this area including, safety meeting programs and Quality Assurance Performance Improvement (QAPI). Agentive is here to help your facility adapt to the mindset of being proactive instead of reactive. This support can come in many forms from reviewing claims, workers compensation, resident incidents, OSHA protocols, MSDS management, policies, and overall safety meeting program management. As with all our services, we can conduct an on-site assessment, root cause analysis, and provide necessary policies and action plans needed for success.
• Grant Utilization
  Often providers are trying to battle fines and regulatory cost. In addition to those cost, providers are trying to stay marketable and meet the new culture change wave, but often funding can be a hindrance. This hinderance is where many providers just simply are not aware of the resources of grant funding available to them. Agentive is here to assist with all your needs when it comes to grant research, application, utilization, and implementation. Providers are underutilizing grant resources available for them. We know that time management can be a factor in trying to accomplish the research and application process, so Agentive is here to help. Agentive has the experience to provide you support in application process and resources to get you started. We are here to help you reach your goals, whether it be culture change, employee health, staff turnover, quality, or resident satisfaction.
• Evaluate Productivity and Efficiency
  In business, we use “productivity” in terms of work completed. Agentive is here to look at the quality of that work and its worth in terms of meeting the organizational goals. When evaluating your employees or programs and their productivity, we can relate those reviews to the hours worked and money invested. By looking at productivity it shows a measurement of the amount and value of the work being completed in a set amount of time. While productivity deals in time, efficiency is all about the resources. Agentive can analyze resources invested compared to the output you get in return. Together they both can show how quickly something is completed, the resources it takes to get there, and whether it is worth the investment. Agentive is here to guide you through this evaluation process to advise if a particular effort is worth the resources being invested, making the best business recommendation for success.
• PCC and EHR Conversion
  Agentive has extensive experience in assisting providers from implementing new electronic health records or converting to Point Click Care (PCC). With Agentive’s experience comes trained staff that can manage this process for a smooth transition, so you don’t have to. When changing systems or implementing new, there are many factors involved. We are able to assist in making sure all the appropriate questions are asked and answered, creating checklist and guides for all phases of conversion. Agentive is able to research options, provide contract review and negotiation, implementation, ensure records are stored and accessible properly for conversion, and staff training.